7 Alternatives to Salesforce and Their Benefits

Customer Relationship Management software, or CRM, includes many types of applications that help businesses form and maintain bonds with their customers, increase their retention rate, and use customer data to improve sales and profitability. It’s one of the most widely used categories of software for businesses of all shapes and sizes; essentially, any business with …

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Chatbots 101: What You Need to Know to Get Started

Artificial intelligence is emerging as a powerful force in a number of industries, but one in which it’s achieving major results is marketing. Companies are finding ways for AI to automate the most tedious or time-consuming processes in their sales and marketing departments, saving them valuable time and money. But AI isn’t limited to big …

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3 Ways Blockchain Is Changing the Manufacturing Industry

Bitcoin and other cryptocurrencies use a decentralized ledger known as a blockchain to store and record transactions. Computers across the network, known as “nodes,” share this ledger so that every transaction record exists in countless places across the globe. This distributed system differs from traditional currencies, which were typically organized around a central bank or …

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